Everyone entering City Hall, including employees, must complete a self-screening for COVID-19 symptoms. If you need to visit City Hall for essential services, you must make an appointment.
Public access to 1010 Mass. Ave. will be limited to the Public Health Commission on the 2nd Floor. Residents must be accompanied when entering the building.
Bắn cá đậu hũLearn more about the status of City departments and hours of operation below:
Age Strong Commission (for residents 55 and older): Our services remain open and available by phone. In-person meetings are by appointment only. Please call 617-635-4366 (Monday through Friday, 9 a.m. - 5 p.m.) or email firstname.lastname@example.org.
Animal Care and Control: The Animal Shelter is open by appointment only, with limited services. Our offices at 1010 Mass. Ave have reduced staffing levels. We are currently not offering in-person services. Please review our service changes. Call 617-635-5348 (Monday through Friday, 8 a.m. - 4 p.m.), or email email@example.com for more information.
Archaeology: Please make an appointment if you plan to meet with us. Learn more about our lab's location at 201 Rivermoor Street. Call 617-635-3850 (Wednesday through Friday, 9 a.m. - 5 p.m.), or email firstname.lastname@example.org.
Archives and Records Management: Our office is open for research by appointment only on Mondays and Wednesdays, from 9:30 a.m. - 3:30 p.m. Email email@example.com for appointment availability and requests for remote research. If you have questions, call 617-635-1195 (Monday through Friday, 9 a.m. - 5 p.m.) or email firstname.lastname@example.org.
Assessing: Our department has reduced staff. If you can't find your answer online, please call 617-635-4287 or email TRACFAXSG@boston.gov. In-person meetings are for critical needs and by appointment only. Please use our online application to schedule an appointment. The Mayor has extended the deadline for fiscal year 2020 residential and personal exemption applications to June 1.
Auditing (Accounts Payable, Payroll, Grant Accounting and Accounting): At this point in time, the office is closed to the public. All staff are working remotely and are available via voicemail and email. Please contact the Audit Department at 617-635-4671 or email@example.com for more information. To contact accounts payable directly, email firstname.lastname@example.org. For payroll, email email@example.com.
Boston Centers for Youth & Families: BCYF community centers will begin offering programs and classes for pre-registered youth the week of July 13. Learn more about summer programs. Also, select BCYF locations are meal pick-up sites. You can learn more and find a location online.
City Clerk: We have temporarily relocated our public information counter to the 2nd Floor, Window #2, at City Hall. Please note: The City Clerk's Office does NOT issue marriage licenses. For marriage licenses, contact the Registry Department at 617-635-4175. We're conducting all transactions by appointment only. Please to book your appointment with the City Clerk's Office on Tuesday, Thursday, or Friday, when City Hall is open to the public. Appointments can be made based on availability, between 10 a.m. - 3 p.m. To expedite your appointment, staff will ask for the reason you are coming to City Hall. We want to make sure that the City Clerk's Office offers the services you are looking for.
City Council: Our offices are closed but our staff is working remotely. For questions, please contact your individual councilor's office, or email firstname.lastname@example.org. Meetings and hearings are happening via Zoom, and you can follow them on Boston City Council TV.
Community Preservation: Staff are working remotely and available for questions. For more information, please contact Thadine Brown (Monday through Friday, 9 a.m. - 5 p.m.) at 617-635-0545 or email email@example.com. We are still hosting community engagement events and workshops virtually. Visit the Community Preservation website for more information, and to sign up for our newsletter.
Consumer Affairs and Licensing: The Consumer Affairs office is closed to the public, but we have staff working remotely. You may reach us Monday through Friday, between 9 a.m. - 5 p.m., by emailing MOCAL@boston.gov or calling 617-635-4165.
Disabilities Commission: Our offices are closed, but we have staff working remotely. Please email firstname.lastname@example.org for more information. Our staff are checking voicemails at 617-635-3682. However, you will receive a quicker response by email.
Economic Development: Our offices are not open to the public, but we’ve compiled updates and guidance for businesses and organizations in response to COVID-19. For small business questions, email email@example.com, call 617-635-0355, or reach out to your neighborhood business manager. For all other questions, please reach out to the appropriate staff member listed on the website, or email firstname.lastname@example.org for more information.
Election: Our office is open, but with reduced staff. In-person meetings are for critical needs only. to schedule an appointment. For questions, please call 617-635-8683 (Monday through Friday, 9 a.m. - 5 p.m., but hours are subject to change) or email email@example.com. For details on nomination papers, review our COVID-19 update page.
Fire Prevention: The Fire Prevention Division is currently performing all scheduled inspections and accepting applications for any emergency work. Learn more on our COVID-19 informational page. For questions, call 617-343-3628 (Monday through Friday, 8 a.m. - 4 p.m.) or email firstname.lastname@example.org.
Food Access: Our office is closed to the public. For questions, email email@example.com. With closed to students, the City will continue to provide free breakfast and lunch meals to all Boston students. View a map of meal sites for children and youth.
Housing Authority: The Boston Housing Authority is restricting walk-in visits at our offices at 52 Chauncy Street, and visitation at our public housing communities around the City. . Have questions? .
Human Resources: Our main office is closed. All staff are working remotely and are available by voicemail and email. For general information or help, please contact us at OHR@boston.gov or call 617-635-3370.
Immigrant Advancement: Our office is closed to the public but our team is working remotely, Monday through Friday, 9 a.m. - 5 p.m. To contact us, please call 617-635-2980 or email firstname.lastname@example.org. Our immigration clinics are continuing by telephone. For inquiries regarding our Immigration Clinics and to schedule a consultation with a volunteer attorney over the phone, please contact Luidgi Lalanne at email@example.com or call 617-304-3368.
Innovation and Technology: Our office is closed to the public. If you are a City of Boston employee looking for help, .
Inspectional Services: The Inspectional Services office is open with reduced staff. Public access is restricted to appointment only. Please review our informational page to see how the ongoing public health emergency has affected our business practices. Have questions? Call 617-635-5300 (Monday through Friday, 8 a.m. - 4 p.m.) or email firstname.lastname@example.org.
Landmarks Commission: Staff members of the Boston Landmarks Commission are working remotely and available to help you during normal business hours, Monday through Friday, 9 a.m. - 5 p.m., by email. Please visit the Boston Landmarks Commission website for Boston Landmarks Commission and Historic District email addresses, updates on public hearings, and answers to your immediate questions.
Library: Patrons are able to place holds, pick up, and return physical items at all Boston Public Library branches not currently under construction with the BPL To Go program, as well as pick up printed items using . Patrons can also at the Central Library in Copley Square. Branches continue to offer a wide range of and . For questions, call 617-536-5400 or email email@example.com.
Licensing Board: The Licensing Board office is closed to the public, but all staff are working remotely. You may reach the Board’s staff Monday through Friday, between 9 a.m. - 5 p.m., at 617-635-4170 or by email at firstname.lastname@example.org.
Neighborhood Development: The Neighborhood Development Department building is closed but all divisions are working remotely. For questions, call 617-635-3880 (Monday through Friday, 9 a.m. - 5 p.m.) or email email@example.com.
Neighborhood Services: The Neighborhood Services office is closed to the public. But, you can still contact your neighborhood liaison for questions related to your community. For questions, call 617-635-4500 (Monday through Friday, 9 a.m. - 5 p.m.) or email firstname.lastname@example.org. The Love Your Block initiative is still accepting applications for mini grants and cleanup volunteers.
New Urban Mechanics: Our office is open, but with reduced staff levels. We have moved our office hours (Tuesday 2 - 5 p.m.; Thursday 9 a.m. - 12 p.m.) to remote sessions. Please email email@example.com to schedule an appointment.
Parking Clerk: Our office is open, but with reduced staff. The City recently released updated enforcement regulations and transportation services due to COVID-19. Most transactions with our office can be done onlineBắn cá đậu hũ. We're holding in-person meetings for critical needs and by appointment only. Please use our online scheduler:
Parks and Recreation: Our offices at 1010 Massachusetts Avenue are open, but with reduced staff. Please reach out by phone at 617-635-4505 (Monday through Friday, 9 a.m. - 4 p.m.) or email at firstname.lastname@example.org before visiting our offices in person. Please review our service changes page to see how the current public health emergency has affected Boston parks.
Planning & Development Agency: The Boston Planning & Development Agency is closed to the public. Please reach out to us at 617-722-4300, or , to be directed to the appropriate staff member. While public meetings are currently postponed until further notice, our staff is working remotely and an internal review of projects and planning studies is continuing.
Property Management: The Property Management office is open with significantly reduced staff levels as many are working remotely. For questions, call 617-635-4100 (Monday through Friday, 9 a.m. - 5 p.m.) or email email@example.com.
Public Facilities: Our office is currently closed. Our Bid Counter is located on the 1st floor of 26 Court Street and it's open on Mondays and Wednesdays. The Bid Counter will be open to the public for scheduled bid openings. All visits to the Bid Counter outside of bid openings will require an appointment. To make an appointment to visit the Bid Counter, . The bid counter is closed between the hours of 12 - 1 p.m. on days bids are not due. If you have questions about current IFBs or RFPs, email firstname.lastname@example.org. For all other questions, email email@example.com.
Public Health Commission: Our response to the COVID-19 crisis is happening around the clock. Our office is open during regular business hours, Monday through Friday, 9 a.m. - 5 p.m. Call the Mayor’s Health Line at 617-534-5050 or email firstname.lastname@example.org for more information. Our homeless shelters and recovery services also remain open. For recovery support, call 3-1-1 or 617-635-4500.
Public Works: The Public Works Department is open with reduced staff. Trash and Recycling collection is running on a regular schedule. Please call 617-635-4900 (Monday through Friday, 8 a.m. - 2 p.m.) or email email@example.com. For information on the Public Improvement Commission, . Please use Bắn cá đậu hũ if you need to schedule an appointment to:
You can apply for a street occupancy permit online. If you need a street occupancy permit for a construction emergency or for a crane ONLY, .
Registry: Birth, death, and marriageBắn cá đậu hũ: To apply for a marriage license, couples must apply together and in person. Please use to select a day and time for your appointment. Our scheduler books up quickly, but more times become available if there are cancellations.PLEASE NOTE:
Returning Citizens: Our office is open, but with reduced staff. No in-person meetings at this time. Please register with us online. Have questions, or want to schedule a telephone appointment? Complete our online form, call 617-635-5333 (Monday through Friday, 9 a.m. - 5 p.m.), or email firstname.lastname@example.org.
Schools: Governor Baker announced the and non-emergency childcare programs through the end of the school year. With closed to students, the City will continue to provide free breakfast and lunch meals to all Boston students. View a map of meal sites for children and youth.
Small Business Development: Our offices are closed to the public, but we’ve compiled updates and guidance for businesses and organizations in response to COVI-19. Email email@example.com for more information.
Tax Collection: Our offices are open with reduced staff. Most transactions can be done online. In-person meetings are for critical needs only. to schedule an appointment. For more information, call 617-635-4131 (Monday through Friday, 9 a.m. - 5 p.m.) or email firstname.lastname@example.org.
Transportation: The Transportation Department is open, but at reduced staffing levels. Please review our informational page to see how the ongoing public health emergency has affected the Transportation Department. You can also call 617-635-4680 or 617-635-4675 for emergency permits (Monday through Friday, 9 a.m. - 5 p.m.), or email email@example.com.
Veterans Services: The Veterans Services office is closed, and its staff are working remotely. If you need help, or have questions regarding services, please call 617-869-5713 (Monday - Friday, 8:15 a.m. - 4:15 p.m.) or email firstname.lastname@example.org.
For non-emergency issues with the City, please contact at 3-1-1 or 617-635-4500. For emergencies, please call 9-1-1.